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About JD.com JD.com is China’slargest online retailer and its biggest overall retailer, as well as thecountry’s biggest Internet company by revenue. JD.com sets the standard foronline shopping through its commitment to quality, authenticity, and its vastproduct offering covering everything from fresh food and apparel to electronicsand cosmetics. Its unrivalled nationwide fulfillment network provides standardsame- and next-day delivery covering a population of more than 1 billion - alevel of service and speed that is unmatched globally. As a technology-drivencompany, JD.com builds reliable and scalable platforms that bring value topartners and customers in sectors such as e-commerce, logistics, Internetfinance, cloud computing and smart technology. About JD Logistics JD Logistics, abusiness group under JD.com, which leverages the company’s advanced technologyand logistics expertise to provide smart supply chain and logistics services tobusinesses across a wide range of industries. JD.com has one of the largestfulfillment infrastructure of any e-commerce company in the world. JD.comis the only e-commerce platform in the world to provide small-to-medium sizedwarehousing, oversized warehousing, cross border, cold chain delivery, frozenand chilled warehousing facilities, B2B and crowdsourcing logistics. Webelieve technology innovation can drive smart logistics. JD built the world’sfirst fully-automated warehouse in Shanghai, and we are currently developingour own drones delivery and automatic delivery robots.
WarehouseOperations Manager Location: Venlo, Netherlands荷兰芬洛 Job Type: Full-time Responsibilities:
- Responsible for warehouse daily operation, process optimization, supplier management, and handling exceptions.
- Communicate with sales, operations and other functional departments to grasp the delivery situation as a whole, deal with various problems in the transportation process, deal with abnormal shipments, and update the shipping status in a timely manner;
- Communicate with local and global customers in order placement, operations, and completion, and follow-up delivery to the door;
- Responsible for selecting logistics service providers and provide optimal logistics service solutions for business departments according to customers' business models;
- Communicate settlement with customers, obtain the information needed for account reconciliation, complete the production of overseas TC, international transportation, customs declaration and entry, and other related expenses, and complete the billing and follow up the settlement process through the billing system or offline.
Qualifications：
- Bachelor’s Degree in supply chain, logistics or other related major;
- More than 3 years of warehouse management experience; e-fulfilment experience is a big plus;
- Proficiency in Mandarin, Dutch, and English;
- Proficient in Microsoft Excel, data-sensitive, good data analysis skill;
- Excellent organization, collaboration and communication skills, service and teamwork oriented, strong sense of responsibility;
- Ability to work in a fast-paced environment with multiple priorities and tight deadlines.
Warehouse Team Leader Location: Venlo, Netherlands 荷兰芬洛 Job Type: Full-time Responsibilities: · Supervise asmall team and having a "hand-on" leadership · Managingthe work flow in the Warehouse including Outbound, Inbound and Stock control · KPIMonitoring · Ensuringall staff are following the SOP · Ensuring ahealth and safety work environment · StaffManagement and attendance reporting · Constantlylooking for areas of improvement in processes of the business Requirement: · Bachelordegree or above, logistics and supply chain management major is preferred; · Above 3years of related working experience, at least 1years of managing a sizeableteam · Experiencedin E-com warehouse management, · Have goodcommunication, problem-solving, excellent leadership, and team-building skills · Anunderstanding of 5S / Lean / Six Sigma and be open to Continuous Improvementwill be advantageous · Have avalid Reach and Counterbalance licenses will be advantageous · Experienceand knowledge of WMS and ERP systems · Advancedexperience of Microsoft Office and analytical capabilities · Willingnessand flexibility to work on a different shift pattern · LocalCitizen or with PR needed · English andDutch are must, Chinese preferred
Customer Service Manager Location: Venlo, Netherlands 荷兰芬洛 Job Type: Full-time Responsibilities: l Responsible for the introduction of new customers'systems, including the back-end authority configuration of the logisticssystem, and training customers to use the system to place orders; l Follow-up on abnormalities of customers' daily use ofwarehouse distribution system, coordinate R&D, product, planning, operationand other departments, answer customer questions, ensure smooth customeroperations, and improve customer satisfaction; l Responsible for completing the quotation import and dailymaintenance of the billing system, assisting in promoting online billing,sorting out and improving the settlement process of warehouse distributionbusiness income, and completing the issuance of customer online and offlineincome bills; l Responsible for the completeness and accuracy of income,assist in the summary statistics of monthly income, answer customers' questionsabout warehouse distribution bills, track customer payments and write off intime. Requirement: l Bachelor degree or above, logistics and supply chainmanagement major is preferred; l More than 3 years of logistics business service/operationwork experience, familiar with warehouse operation and logistics distributionbusiness; l Proficiency in using Office software and sensitive todata; l Have strong communication skills, project coordinationskills, and good customer service awareness, with strong resistance to pressure; l Local Citizen or with PR needed; l English and Dutch needed. Chinese is a big plus.
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